Bed Bath Beyond – Wine Bar Pacifica – Terrible
Ordered it about a week ago, and it arrived today. The box was really quite damaged – apparently Bed Bath & Beyond doesn’t ship items with packaging they just throw the item in the truck. Macy’s however has shipped everything in a box even if the item comes in a box – so you have some extra packaging.
After the pictures were taken of the box, we opened it up and started putting it together. The directions are just horrendous. A diagram with no lines showing you what goes were, nor anything about what order to do anything. I’ve put together my fair share of put together furniture and this is by far the worse! The furniture from http://www.ikea.com/ has awesome directions with neat cartoons.
We found out that one of the drawer fronts was broken – where you have to attach the screw – so we set that aside. Continued putting it together – the back of the drawer has no pre drilled holes – so you are kind of guessing on getting it all lined up.
When it came time to attach the side to the base – the cam locks are made out of such cheap metal that when you turn them (so they lock into the wood) – the cam locks bent instead of going into the wood. These are definitely the cheapest quality cam locks ever – I highly doubt they would have held up even if you could get it together.
So now I have a partially put together Wine Bar Pacifica that I have no clue what to do with, I will never be able to get it back into the box. So I guess I’ll call them tomorrow and see what they want me to do with this hunk of junk that they sold us. The packaging from this by the way was excessive and made with lots of that cheap Styrofoam that gets the little white bits all over your house.
Overall this experience has made me think twice or maybe more before ever ordering any sort of furniture from Bed Bath & Beyond. Frankly the really cheap stuff from Christmas Tree Stores has been of way better quality than this.
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By Rodd Smith on Feb 16, 2009 | Reply
I too ordered the Pacifica Wine Bar, I have just moved into a new smaller home and had to leave behind my old buffet. The color goes great with my old dining room furniture, however after waiting for nearly 2 weeks after I expecting the bar it arrived horribly packaged – the box was torn and ripped. After going through the unwrapping of all the pieces and fighting the styrofoam I discovered the drawer front was cracked and the hardware – screws, handles, etc were all missing. I have called and requested a replacement drawer front and the hardware, I was told it would take 2-3 days after they located it in a store. I will never order from BBB again.
By Chris S. on Feb 17, 2009 | Reply
Matt,
Whatever happened with the Wine Bar? I bought the same unit from Bed Bath and Beyond and I am glad to hear I am not the only one who had this problem. It is completely miserable and fits together horribly–I’ve also done my fair share of assembly. Let me know what happened because I can’t return this either–too much of a hassle. Thanks!!
Sincerely,
Chris S.