@hilton garden inn fail! Called
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Ordered it about a week ago, and it arrived today. The box was really quite damaged – apparently Bed Bath & Beyond doesn’t ship items with packaging they just throw the item in the truck. Macy’s however has shipped everything in a box even if the item comes in a box – so you have some extra packaging.
After the pictures were taken of the box, we opened it up and started putting it together. The directions are just horrendous. A diagram with no lines showing you what goes were, nor anything about what order to do anything. I’ve put together my fair share of put together furniture and this is by far the worse! The furniture from http://www.ikea.com/ has awesome directions with neat cartoons.
We found out that one of the drawer fronts was broken – where you have to attach the screw – so we set that aside. Continued putting it together – the back of the drawer has no pre drilled holes – so you are kind of guessing on getting it all lined up.
When it came time to attach the side to the base – the cam locks are made out of such cheap metal that when you turn them (so they lock into the wood) – the cam locks bent instead of going into the wood. These are definitely the cheapest quality cam locks ever – I highly doubt they would have held up even if you could get it together.
So now I have a partially put together Wine Bar Pacifica that I have no clue what to do with, I will never be able to get it back into the box. So I guess I’ll call them tomorrow and see what they want me to do with this hunk of junk that they sold us. The packaging from this by the way was excessive and made with lots of that cheap Styrofoam that gets the little white bits all over your house.
Overall this experience has made me think twice or maybe more before ever ordering any sort of furniture from Bed Bath & Beyond. Frankly the really cheap stuff from Christmas Tree Stores has been of way better quality than this.
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I went to the parts store – it is $17.79 and it probably costs the dealer even less. A K & N reusable lifetime warranty air filter was $48 and change.
Its no surprise that Chevy needs bailouts when dealers are over charging customers for things like air filters.
I called the dealer back and told him what I found out – he offered a free oil change next time around. Which does more than make up for the overcharge, but I would rather see them just not overcharge every single customer they get.
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The third location then explained that if you do not want to use a credit card – and would rather use a debit card, then you have to provide them with your utility bill and pay stub – and have the address match your license. In addition they put a $300 hold on the debit card plus the cost of your rental.
Clearly something has gone horribly wrong in this country when companies are penalizing people and businesses who choose to pay for what they need with cash / debit card instead of making the credit card companies even more money. Requesting that people show a rental car company their utility bill and pay stub is terrible. Shame on Enterprise Rent A Car.
It’s not a matter of not having a credit card, its the point that you should be able to pay with cash, credit or debit without having to give someone a utility bill and a pay stub.
Hopefully other rental car companies are not this rude to their cash paying customers.
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